AKKO BLUE Plan FAQs

+What are my deductibles for iPhones?

The standard deductible on all Phone Coverage Plans is $75 for any claim, Damage or Theft. However, if you have a $300 or lower plan, it is $29. If you have the under $500 plan, it is $49. For all other blue phone plans, it is $75.

iPhone Deductibles: (All have $75 Replacement/Theft deductible)

iPhone Deductibles

iPhone 8+ and older: $29 for repair. iPhone Xs Max: $75 for repair.
iPhone SE 2020: $49 for repair. iPhone 11: $49 for repair.
iPhone X: $49 for repair. iPhone 11 Pro: $75 for repair.
iPhone Xs: $49 for repair. iPhone 11 Pro Max: $75 for repair.

iPhone 12 and newer: $75 for repair.


+What are my deductibles for Samsungs?

The standard deductible on all Phone Coverage Plans is $75 for any claim, Damage or Theft. However, if you have a $300 or lower plan, it is $29. If you have the under $500 plan, it is $49. For all other blue phone plans, it is $75.

Samsung Deductibles: (All have $75 Replacement/Theft deductible)

Samsung Deductibles

Samsung A21 and older: $29 for repair. Samsung A51/71:$49 for repair.
Samsung Galaxy S8 and older: $49 for repair. Samsung Galaxy S9/9+: $49 for repair.
All other Samsung Galaxy Models: $75 for repair. All Samsung Galaxy Note Models: $75 for repair.

+What are my deductibles for other devices?

The standard deductible on all Phone Coverage Plans is $75 for any claim, Damage or Theft. However, if you have a $300 or lower plan, it is $29. If you have the under $500 plan, it is $49. For all other blue phone plans, it is $75.

The standard deductible on all Laptop/Tablet Coverage Plans is $49 for any claim, Damage or Theft.

Discounted deductibles are only for repair jobs, standard $75 deductible applies for any replacement claim.

All other customers with a $600 Limit or higher plans pay the standard $75 deductible for any claim - Including screen repairs.

+What are my coverage limits?

Unlike a Warranty, these Phone Insurance plans do not have a maximum limit of coverage over the lifetime of the plan that is purchased. For example, if you choose a plan with a $400 Limit, then your phone will be covered up to $400 for any incident of Damage or Theft that occurs as long as your coverage is active on a Monthly or Annual Plan.

If you have a phone that is worth approximately $700 to replace, you can choose to purchase a $700 Limit plan so that if your phone was stolen, or damaged by water and unrepairable, you’d receive reimbursement up to the $700 limit to replace the phone.

But any AKKO customer is also welcome to have a plan with a limit that is less than the value of their phone. For example, if a customer with a $700 phone has a $400 Limit plan, they would still be able to get reimbursed for a screen replacement claim, since a screen replacement is below the $400 Limit.

Be sure to understand that it is your decision to purchase a plan with the desired limit of coverage you would want. You do not have to purchase a higher amount of coverage just because the replacement value of your phone is higher.

+ What does this "blue plan" coverage protect from?

  • Cracked Screens
  • Spills & Liquid Submersion
  • Accidental Damage (like drops)
  • Damage & Malfunctions from Accidental Damage/Drops
  • Theft & Vandalism
  • Theft of items from an unattended vehicle via forced entry (car break-ins)
  • Fire, Flood, & Natural Disasters
  • Power Surge by Lightning

+Why is this coverage better than a protection option like Cell Helmet or a screen repair warranty?

Well, if you want to be sure you’re covered for more than just a broken screen, then you should be getting an AKKO Phone coverage plan! Because instead of it only being a warranty on the cost to replace a screen, it’s insurance on the entire phone and all types of accidental damages (as well as theft!).

+Can I cover a Phone that is Leased or Financed?

Yes! You may cover any phone which is yours and in your possession. You do not need to have your phone paid-in-full.

Many of our customers have phones paid for on installment plans through their cellular carriers or other retailers.

When you register, the same process applies for adding your phone to your account. For uploading a receipt, just download a PDF or take a screenshot of your most recent bill/statement from the cellular carrier or retailer showing your installment payment and the type of device.

+Are unlocked phones covered?

With an AKKO Plan, you may cover any phone which is yours and in your possession. It does not matter what carrier you use or if your phone is unlocked or financed. Our AKKO Plan is only $15 per month and protects your unlocked phone against Accidental Damage & Theft along with nearly all your other personal electronics and gear at no extra cost!

When you register, the same process applies for adding your phone to your account. You will take pictures of its front and back to verify its working and undamaged condition.

+ Are there any STUDENT or MILITARY discounts with AKKO?

Not on the Blue AKKO Phone Plans. Both Students or Military members can receive a discounted rate ONLY on the AKKO Red plan. This discounts provides you the discounted rate of $12/month and even more for annual plans!